Challenges

Our government partners issue challenges that address some of the most important opportunities of the 21st century.

We are looking for companies that can use their technologies to co-create solutions to these challenges with our government partners.

Dubai Police

Dubai Police Force was established on June 1956, and the headquarters was based in “Naif Fort” until 1973. It was then moved to its current location in Al Twar. “Naif Fort” was later transformed into a police station. We, Dubai Police, are proud to be an Arab modern police establishment with a force of more than fifteen thousand employees who are characterized by their degrees of high-level multi specialties and training. We are also proud to be one of the best security institutions, at all levels; locally, regionally, and globally.

Challenges

  1. Use insight from social media platforms to enhance public safety and support law enforcement (i.e. use social media activity to explore the ability to predict the occurrence of an incident or recommend the next best action for officers on duty)
  2. Reduce manual processes that are required when identifying and allocating resources to speed up emergency response
  3. Enhance emergency call response by collecting and using data to predict demand (e.g. based on video surveillance, sensors, flame detector, etc.)
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The General Directorate of Residency and Foreigners Affairs (GDRFA)

The General Directorate of Residency and Foreigners Affairs (GDRFA) is a department that effectively works on achieving its vision “To have the United Arab Emirates as one of the best countries in the world in achieving safety and security (Gate of Peace)”.

This vision will be achieved through GDRFA commitment in offering innovative services in the field of citizenship, residency, and ports access which aims to speed up the transaction, and reduce time.

Challenge

  1. Digitize and completely automate the residence visa experience – across visa application, issuance and renewal.

    Additional details: As part of the DFA cohort, design and develop a ‘fully digital residency visa experience concept’ over a 9week period that can be tested using ‘demo user accounts’. The concept design will be limited to a specific resident segment within the emirate of Dubai; This will involve process re-engineering, policy impact assessment and technology landscape review.
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Dubai Municipality

Dubai Municipality provides municipal services to a diverse population in Dubai. Its work includes urban planning and supervision of construction, environmental protection and improvement, conservation of public parks, regulating and ensuring international quality standards in construction and building materials, food and consumable items, professional services in laboratory certification and accreditation.

Challenges

  1. Dubai Central Lab: Re-engineer the current manual lab-tests to be conducted in a fully automated way, e.g. using robotics.
  2. Environment & Waste Department: Protect marine fauna environment of Dubai Creek from contaminated sediments through dredging.
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Dubai Electricity and Water Authority (DEWA)

Dubai Electricity and Water Authority (DEWA) provides world-class services to over 842,000 customers in Dubai, in line with its vision to become a sustainable innovative world-class utility. DEWA’s customer happiness reached 97% in 2017. DEWA develops major clean and renewable energy projects to achieve the goals of the Dubai Clean Energy Strategy 2050 to make Dubai a global hub for clean energy and green economy, and provide 75% of Dubai’s total power output from clean energy sources by 2050.

Challenge

  1. Innovate creative solutions to disrupt current electricity & water utility business models by using 4th Industrial Revolution technologies, such as Artificial Intelligence (AI), Water Harvesting Solutions, UAV, energy storage, Blockchain, IoT and others.
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Roads and Transport Authority

Since Dubai is one of the fastest growing cities in today’s world, making the provision of high quality infrastructure facilities is absolutely imperative. Providing an advanced transport network for the people of Dubai has been high on the government’s agenda. This is evident from its initiatives to enhance the public transport facilities and improve roads across the emirate to make travel safer and smoother

Challenges

  1. Create new approaches to increase maintenance efficiency, such as twin technology.

    • Additional details: Numerous challenges involve cost in-effective assets maintenance. RTA is keen to explore the intelligent approaches in optimizing maintenance process or system. RTA operates and maintains different and a massive number of assets. There are around 49 metro stations and 17 bus stations with total bus fleet of 1500 buses.
  2. Implement new approaches for freight management.

    • Additional details: Dubai has one of the fastest growing economies in the Middle East region. Despite of continuous planning,developments and expansion, traffic congestion is one of the challenging concerns. RTA is responsible for providing a safe and sustainable transport system, which includes freight transportation.
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Dubai Health Authority

Dubai Health Authority strives towards creating a healthier and happier community. Its mission is to ensure access to health services, maintain and improve the quality of these services, improve the health status of nationals, residents and visitors and oversee a dynamic, ecient and innovative health sector.

Challenges

  1. Improve the quality of life by early and swift healthcare intervention using advanced technologies in healthcare.
  2. Reduce patients’ waiting time in emergency cases by using advanced and cutting edge technologies
  3. Improve the accuracy and patient safety in surgeries, such as spine surgery, via using advanced technology
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The Department of Economic Development

The Department of Economic Development (DED) the government body entrusted to set and drive economic agenda of the emirate of Dubai, UAE.

The DED supports the structural transformation of Dubai into a diversified, innovative service based economy that aims to improve the business environment and accelerate productivity growth.

The DED and its agencies develop economic plans and policies, identify and support the growth of strategic sectors, and provide services to domestic and international investors and businesses.

The DED is also a proud winner of the Distinguished Government Entity in the Dubai Government Excellence Programme 2012.

Challenges

  1. Retail: Helping retailers/wholesalers to foresight and predict the future retail scenarios through: data, research and insights, to capitalize on their physical and digital presence, hence, capture different consumer segments.

    Additional details: A new breed of consumers is shaping the industry’s future and various new technologies are expected to disrupt the retail sector. A range of new business models have already blurred the boundaries between online and offline retail offering unprecedented opportunities. It is critical to solve the retail supply excess in Dubai (i.e. 900k sqm by 2021), and find ways to best allocate what type of retail: experiential, merchandise…etc should be incorporated in this space.

    Retail is the major contributor to Dubai’s GDP.

    Stakeholders to consider:
    • Retailers: enhance future readiness; unlock potentials; generate more revenues and diversify their offerings.

    • Consumers: receive differentiated shopping experience while keeping them engaged; more personalized experience tailored to their needs; become more empowered and educated; increase spending for value added services.

    • Tourists: receive unique experience; visiting to one single destination to fulfill all their shopping and leisure needs; provide convenient and easy access.

    • Government: data driven outlook to expand the sector; empower retail sectors; bridge the gap between gov. and retail ecosystem; create smooth and seamless sector “setup for success”.

  2. Productivity: Increase productivity in construction businesses using technology to enable sustainable business practices.

    Additional details: Dubai has achieved phenomenal economic transformation mainly by adopting conventional growth strategies, including through provision of exemplary investment climate and overall business environment and extensive accumulation of inputs: labor and capital. However, unlike other frontier city economies, such as Singapore and Hong Kong, growth in Dubai has been a result of production factors accumulation rather than steady improvements in productivity levels that is fundamental for competitiveness.
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Smart Dubai Office

The Smart Dubai initiative is anchored in the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, to make Dubai the happiest city on earth.

Collaborating with private sector and government partners, Smart Dubai was established to empower, deliver and promote an ecient, seamless, safe and impactful city experience for residents and visitors.

To achieve its strategic pillars, Smart Dubai aims to introduce strategic initiatives and develop partnerships to contribute to its Smart Economy, Smart Living, Smart Governance, Smart Environment, Smart People and Smart Mobility dimensions.

Challenges

  1. • A ‘Data Bazaar’: data exchange for Economic and Social Impact in Dubai. We want to develop a decentralised ‘data exchange’ that both encourages data-driven ideas generation and efficient and effective data exchange.

    Additional details: Creating the cultural and technical conditions for public, private, and personal data sharing is vital to achieving the full potential of the data revolution. New business ideas based on data-rich technologies like AI and IoT, and those that increasingly draw on multiple data sources, will become missed opportunities unless Dubai accelerates its approach to enabling the timely, secure and monetized exchange of data.
  2. Ensuring data quality and standards through innovation and practical use of technology. We want to use new technologies to identify data gaps, improve data quality, and do so sustainably.

    Additional details: To maximize its use in value creation, Smart Dubai aims to ensure the data we have on our platform is of the highest quality. We want to expand our tools to monitor, manage and enhance this data, which in turn will lead to impactful analysis and valuable data products, created across the data ecosystem.
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The Knowledge and Human Development Authority

The Knowledge and Human Development Authority (KHDA) is responsible for the growth and quality of private education in Dubai. We support schools, universities, parents, students, educators, investors and government partners to create a high quality education sector focused on happiness and wellbeing.

Challenge

  1. Building an eco-system that involves parents in the formation years then gradually fully empowers the learner to take control of their future.

    Additional details: - Parents are the driving force behind children’s development throughout life - Because parents invest in their children through education, they want the right investment and—most importantly—investment that pays back. - This matters because the right investment will ensure future security. - Future security will lead to independence.
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EMIRATES

Emirates is a global connector of people and places and an enabler for trade and tourism. With a fleet of 260 fuel efficient aircraft, the multi-award winning carrier flies to more than 150 destinations across six continents. Emirates is the industry’s largest operator of Boeing 777s with more than 160 in the fleet. The airline is also the world’s largest operator of the Airbus A380 with 95 currently in its fleet. A total of 217 aircraft, worth US$ 108 billion, are on the order books.

Challenge

  1. Create a customer journey through the airport that will introduce a seamless passage through all touch-points including check in counters and baggage drop. This should be achieved through the use of robotic process automation, artificial intelligence, biometrics, big data analytics, natural language processing, sentiment analysis and by connecting systems and data across various aspects of airline operations in order to generate the optimization insights needed to improve service delivery. This will be the first step in creating the airport of the future.
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Etisalat Digital

Etisalat Digital is a business unit of Etisalat driving digital transformation by enabling enterprises and governments become smarter through the use of the latest technologies. The unit provides digital solutions including cloud, cyber security, digital marketing, digital payments, Internet of Things (loT) and big data and analytics.

Etisalat Digital has the best industry digital experts, digital assets and platforms including data centres, cloud platforms, big data and analytics engines, digital and mobile payments platforms, security operations centres, Internet of Things Platforms and command centres. It is best positioned to provide end-to-end digital vertical propositions to enable smarter education, healthcare, city, transportation and economy.

Challenges

  1. Video AI: Reduce crimes rates, and road congestions by analysing the behaviour of subjects and objects of interest and predict crime-related patterns, congestions, and accidents, and take automated decisions with the use of artificial intelligence on existing video surveillance systems, to support the UAE 2021 vision of making the UAE the safest place in the world and to enhance transportation.
  2. Blockchain B2B solution: Reduce transactional cost and complexity in B2B processes between banks, government and private entities by 40% in 5 years through the use of Blockchain technologies.
  3. Smiles Blockchain Architecture: Adopt blockchain to allow exchange across various loyalty currencies and to transform a loyalty currency into a crypto currency that can be used to perform online and physical transactions.
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DU

DU is a vibrant and multiple award-winning telecommunications service provider serving over 8 million individual customers with its mobile, fixed line, broadband internet, and home services over its 4G LTE network. du also caters to over 80,000 UAE businesses with its vast range f ICT and managed services. Since its launch in 2007, du has many UAE firsts to its credit, including introduction of Pay by the Second® billing system, IPTV and self-service portal.

Challenge

  1. Utilize DU’s M2M (machine to machine) data connectivity to provide businesses with a competitive advantage that allows them to reduce costs, increase profitability and become an active player in transforming Dubai into the world's smartest city.
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Mohammed Bin Rashid Al Maktoum Global Initiatives

Mohammed Bin Rashid Al Maktoum Global Initiatives is a foundation that was inaugurated in October 2015. It embodies the vision of His Highness Sheikh Mohammed Bin Rashid Al Maktoum to improve the Arab world through humanitarian, developmental and community work. MBRMGI comprises four sectors that are essential for improving human life: combating poverty and disease, spreading knowledge, empowering communities, and entrepreneurship and innovation for the future.

Mohammed Bin Rashid Al Maktoum Global Initiatives seeks to achieve integration and coordination among the humanitarian, developmental and social initiatives that His Highness has sponsored and launched over the past years. Its aim is to maximise their impact, increase their ambition, and unite their goals and visions to meet the growing challenges faced by the Middle East and the world.

Challenge

  1. Coming soon
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Previous Cohort

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COHORT 2

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COHORT 3

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COHORT 4

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COHORT 5

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